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What’s wrong with this picture?

On the ANZ Direct Online (DLO) business banking site we see ANZ are dropping support for Chrome…

Good on ya ANZ

Wiki tells us Chrome is the most popular browser…

wiki browser stats

The NZ Herald tells us ANZ ranks bottom in the 2015 NZ Banking customer survey

2015 banking satisfaction survey

And also in the Herald we see the top paid CEO in New Zealand is the ANZ CEO!


So I guess there is nothing wrong with this picture, it all hangs together nicely.


Come on ANZ, lift your game – this really isn’t good enough! Your Direct Online business banking website¬†is dreadful (and you charge $29 a month to use it!!), you have no direct bank feeds to Xero for your credit cards and your internet banking is down. Maybe pay your CEO a bit less and spend the savings on sorting our your IT systems.

If you could sort out your IT systems you might become our favourite bank.








Disclaimer: I have nothing personal against the ANZ, some of my best friends work there :-), it is just that their java requiring Direct Online site is an insult to anyone who has to use it. If you want to see how to do it properly check out BNZ’s site.


One thought on “What’s wrong with this picture?

  1. Hear Hear.

    Or the Kiwibank website.

    ANZ are letting themselves down badly with their tech.
    Xero is really the best systems choice in NZ, and soon will be in Aus.
    Why would you want to be behind the eight ball for small business systems in two key markets, including your home market?

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